Privacy Policy
Tanzamail is committed to protecting your privacy and handling personal data responsibly. This policy explains what we collect, why, how we use it, how long we retain it, and the choices and rights available to you.
1. Scope & Controller
This policy applies to personal data processed in connection with Tanzamail’s website, access-request process, onboarding, and the provision of email services. Tanzamail (the "Controller") determines the purposes and means of processing personal data collected through our services and communications.
2. Categories of Data Collected
- Identity & contact: full name, email address, title, organization, and referral codes provided on request forms or during onboarding.
- Application content: short justification text and any supporting information you provide.
- Technical & usage metadata: IP addresses, device and browser information, timestamps, and delivery logs used for security and troubleshooting.
- Support records: correspondence with our team, support requests, and incident reports.
3. Purposes & Legal Bases for Processing
We process personal data for legitimate purposes including:
- To evaluate and process access requests and perform onboarding (legal basis: consent and legitimate interest);
- To operate, secure, and maintain the Service and diagnose problems (legitimate interest);
- To communicate with you about account status, policy updates, and support (contractual necessity or legitimate interest);
- To comply with legal obligations such as law enforcement requests (legal obligation).
4. How We Share Data
We do not sell personal data. We may share data with:
- Trusted service providers (email infrastructure, security, analytics) acting as processors under contract;
- Law enforcement, regulators, or courts where required by law or to protect rights and safety;
- Potential acquirers or partners in connection with a business transaction, subject to confidentiality protections.
5. International Transfers
Personal data may be processed or stored outside your country. Where transfers occur, we use appropriate safeguards (standard contractual clauses, approved frameworks, or other lawful mechanisms) to protect your data in accordance with applicable law.
6. Retention & Deletion
We retain personal data only as long as necessary for the purposes described and to meet legal or security obligations. Access-request records are typically retained for a defined period to support onboarding, disputes, and audit trails; aggregated or anonymized metrics may be retained indefinitely. Contact team@tanzamail.com to request deletion or to understand specific retention periods for your data.
7. Security Measures
We implement administrative, technical, and physical safeguards such as encryption in transit (TLS), access controls, logging, vulnerability management, and periodic security assessments. While we strive to protect data, no system is completely secure—report suspected incidents to team@tanzamail.com immediately.
8. Your Rights & Choices
Subject to applicable law, you may have the right to:
- Access personal data we hold about you;
- Request correction or deletion;
- Restrict or object to processing in certain circumstances;
- Request data portability where applicable.
To exercise rights, contact team@tanzamail.com with sufficient information to locate your records. We may need to verify your identity before responding.
9. Cookies & Analytics
Our website may use minimal cookies or analytics to provide basic functionality and measure site performance. We avoid extensive tracking; any analytics used are aggregated and privacy-focused. If you require further details, contact us.
10. Children's Privacy
Tanzamail is not directed to children under 16. We do not knowingly collect personal data from children; if you believe we have, contact us to request deletion.
11. Third-Party Links
Our site may link to third-party sites with separate privacy practices. We are not responsible for their content or policies; review their privacy notices before providing personal data.
12. Changes to This Policy
We may update this policy occasionally. Material changes will be posted with an updated effective date. Continued use of the Service after notice constitutes acceptance.
13. Contact & Data Requests
For privacy inquiries, data access requests, or to report a data incident, email: team@tanzamail.com. For formal requests, include your full name, email address used with Tanzamail, and details of the request so we can locate your records and respond promptly.
Questions or data requests: team@tanzamail.com — Effective date: 2026-01-05